Privacy Policy — Puzzloop
This policy is specific to this app only and applies to its version published on Google Play.
Introduction
This privacy policy explains how the app "Puzzloop" by fn-ait ("we", "us", or "the Company") handles the data of its users. By using the app, you agree to the practices described below.
This policy applies to "Puzzloop" only and may differ from the policies of other apps published by fn-ait. You can always find the policy for any other app on its own page on our website.
Information We Collect
- The app does not require you to create an account and does not directly collect personal identifying information such as your name, email, or phone number to use its core features.
- Non-personal device identifiers (such as your Advertising ID) and app usage data (screens visited, session length, technical crashes) to improve performance and show relevant ads.
- A record of in-app purchases, processed entirely through Google Play's billing systems — we never see or store your payment card details.
- General technical information about your device (device type, OS version) for compatibility and troubleshooting purposes.
How We Use This Information
- To operate the app and provide its core features.
- To improve performance and fix technical issues.
- To display ads and measure their effectiveness without linking them to your personal identity.
- To complete in-app purchases and support you if you run into an issue with one.
- To respond to your questions if you contact us directly.
Sharing Information with Third Parties
We do not sell your data to anyone. We rely on a small number of trusted service providers to operate the app:
- Google AdMob, to display ads within the app — Google's privacy policy: https://policies.google.com/privacy
- Firebase Analytics, to analyze usage and track technical crashes — Google/Firebase privacy policy: https://firebase.google.com/support/privacy
- Firebase Crashlytics, to analyze usage and track technical crashes — Google/Firebase privacy policy: https://firebase.google.com/support/privacy
- Google Play Billing, to securely process in-app purchases.
Permissions Requested by the App
The app requests the following Android permissions, and we only use them for the purpose described next to each:
- Internet access — to display ads, download content updates, and sync your in-game progress.
- Check network connectivity — to confirm an internet connection is available before loading ads or syncing.
- Control vibration — to provide simple haptic feedback while using the app.
- Complete in-app purchases via Google Play's billing system.
Children's Privacy
"Puzzloop" is not directed at children under the age of 13, and we do not knowingly collect personal data from children in this age group.
If we discover that we have collected personal data from a child under 13 without parental consent, we will delete that data as soon as possible.
Data Security
We take reasonable technical and organizational measures to protect any data we handle from unauthorized access, loss, or misuse. That said, no data transmission over the internet can be guaranteed to be 100% secure.
Data Retention and Your Right to Deletion
We retain the data we collect only for as long as necessary to fulfill the purposes described in this policy, or as required by law.
You may request to access, correct, or delete the data associated with you at any time by contacting us at the email address at the bottom of this page.
Ad Personalization and Opting Out
You can control ad personalization from your device settings: open Android Settings → Google → Ads, and enable “Opt out of Ads Personalization.”
You can also remove ads entirely via the dedicated in-app purchase.
Links to Other Parties or Services
The app may contain links to Google Play store pages or other external services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their policies independently.
Changes to This Policy
We may update this policy from time to time to reflect changes to the app or legal requirements. Any update will be posted on this page with a revised “last updated” date below, and we recommend reviewing it periodically.
Contact Us
For any privacy-related question, or to request deletion of your data related to "Puzzloop", you can reach us at: support@fn-ait.com.
Last updated: September 6, 2026.